Privacy Policy

SessionUp.com

Privacy Policy

This Privacy Policy is prepared by TeacherZone, Inc., a California corporation doing business as SessionUp.com, whose registered address is 32124 Paseo Adelanto #5, San Juan Capistrano, California 92675 ("we," "us," or "our"). We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website and related applications. We confirm that we will keep your information secure and comply fully with all applicable United States data protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information you are accepting and consenting to the practices described in this policy.

BASIC CONFIDENTIALITY

SessionUp.com is committed to maintaining your confidence and trust, and accordingly maintains this privacy policy to protect personal information you provide online.

It is SessionUp.com's policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential. Accordingly, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information.

NO RELEASE OF INFORMATION TO THIRD PARTIES

Personal information will not be released to third parties. There are no circumstances under which we will provide or sell personal information to third parties.

DATA COLLECTION AND USAGE

All data that is collected by our online web forms and apps is at the discretion of the customer collecting user data and is the sole property of the individual educators, educational institutions, and session-based businesses that utilize our services.

TYPES OF DATA COLLECTED

Personal Information

Name, contact details, address, date of birth, and other identifying information. This data is managed and controlled at each individual customer account level and is securely password protected.

Educational and Session Information

Student and member progress, session and class schedules, attendance records, and related academic or activity data, including multimedia files. We utilize TLS 1.3 protocols for all file types uploaded into our system.

Financial Information

Billing details for users, tuition, membership fees, and other transactions. We do NOT store banking or credit card information. Payment data is stored securely at the merchant processor level. We store only a secure token and pass the security key for payments to the corresponding merchant provider.

Information You Supply to Us

You may supply us with information by filling in forms on our website or mobile applications. This includes information you provide when you submit a contact or inquiry form. The information you give us may include but is not limited to your name, address, e-mail address, and phone number.

PURPOSE OF DATA COLLECTION

We collect and process personal data for the following purposes:

• To facilitate session and class management, and to enable efficient communication between students, members, parents, instructors, staff, and administrators.

• To manage session schedules, attendance, and academic or activity progress.

• To process financial transactions and billing.

• To provide you with information and/or services that you request from us.

• To contact you to provide information you have requested.

CONSENT

By using SessionUp's session and class management system, users consent to the collection and processing of their personal data for the purposes outlined in this policy.

DATA RETENTION

Retention Procedures

Personal data is retained for the duration necessary to fulfill the purposes outlined in this policy or as required by law. SessionUp employs strict access controls to limit access to personal data only to those who need it for the specified purposes.

Retention Periods

Personal data will be retained as long as the user account is active and for a reasonable period afterward, or as required by applicable laws. Upon cancellation of a subscription, all account data will be purged from our systems within one (1) week of the cancellation effective date. We do not retain or utilize user data in any way after a customer has left our service.

DATA DISPOSAL

SessionUp has implemented processes to securely dispose of personal data that is no longer needed for its intended purpose. Disposal methods include secure deletion and, if necessary, shredding of physical records.

DATA SECURITY

Data Breach Notification

In the event of a data breach, SessionUp will notify affected individuals promptly and provide details about the nature of the breach, the data involved, and steps taken to mitigate the risk. Notifications will be delivered through appropriate channels, including email or other means of communication.

Data Storage Infrastructure

Amazon Web Services (AWS): SessionUp stores data on AWS, a secure and reliable cloud infrastructure. Amazon Web Services adheres to industry-leading security practices and compliance standards to ensure the confidentiality and integrity of stored data. All access to AWS, internally and server-to-server, is conducted through encrypted AWS firewalls.

Cloudflare: We use Cloudflare as our IP proxy and content delivery network (CDN). It protects data and files as they connect online or through our applications to our hosted cloud servers.

NO COMPUTER TRACKING OF IDENTIFIABLE INFORMATION

Our server is not set up to track, collect, or distribute personal information about its visitors. It does recognize the referring server of visitors, but not e-mail addresses or any personal information. For example, we can tell which Internet Service Provider our visitors use or what site they clicked in from, but not the names, addresses, or other information about our visitors that would allow us to identify particular individuals visiting our site.

SessionUp.com is not responsible for the privacy practices or policies of sites to which we may provide a link.

REMARKETING AND THIRD-PARTY COOKIES

SessionUp.com uses third-party remarketing tracking cookies, including the Google Ads tracking cookie and the Meta Pixel. This means we may continue to show ads to you across the internet. We respect your privacy and are not collecting any identifiable information through the use of these remarketing systems.

Third-party vendors, including Google and Meta, whose services we use may place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

DISCLOSURE OF YOUR INFORMATION

Any information you provide to us will either be emailed directly to us or stored on a secure server. We do not rent, sell, or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional or national institutions and authorities unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

YOUR RIGHTS - ACCESS TO YOUR PERSONAL DATA

You have the right to ensure that your personal data is being processed lawfully. Any subject access request must be made in writing to TeacherZone, Inc. (DBA SessionUp.com) at 32124 Paseo Adelanto #5, San Juan Capistrano, California 92675. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.

REMOVAL OR DELETION OF DATA

You can request removal or deletion of your personal data at any time by contacting our support team. Upon account cancellation, all user data will be purged from our systems within one (1) week of the request. We do not retain or utilize user data in any form after you have left our service.

CHANGES TO OUR PRIVACY POLICY

SessionUp reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We will update the "Last Updated" date at the top of this policy when changes are made. Please check back frequently to see any updates or changes.

By continuing to use SessionUp's services after any changes are posted, you agree to the revised terms outlined in this Privacy Policy.

CONTACT

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to our Support Team.

TeacherZone, Inc. (DBA SessionUp.com)

32124 Paseo Adelanto #5

San Juan Capistrano, California 92675

Email: info [at] sessionup [dot] com

Website: https://www.sessionup.com

Thank you for choosing SessionUp.